Resolved -
This incident has been resolved.
Feb 17, 15:33 UTC
Update -
The affected UP products continue to show degraded quality due to an upstream data flow issue with the primary source. Our backup source is running as expected, so the data being displayed remains current.
Feb 15, 04:09 UTC
Identified -
We are experiencing degraded satellite-based precipitation products in parts of Africa, Europe, India, and Israel. UP products will be most impacted in locations where radar-based measurements are not available.
Feb 15, 00:39 UTC
Completed -
The scheduled maintenance has been completed.
Feb 8, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 06:00 UTC
Scheduled -
We will be performing a database upgrade on Sunday, Feb 8 at 6:00 AM UTC.
During this maintenance window (approximately 30 minutes), Insights and Alerting will be temporarily unavailable for both API and Platform customers. This includes:
*Insights calculations *Creation of new Insights *On-the-fly Insights generation
All other platform functionality will remain unaffected.
We’ll share updates once the maintenance is complete and services are fully restored. Thank you for your patience.
Feb 5, 07:16 UTC