Investigating - An upstream data outage is causing missing westbound North Atlantic aviation tracks. We will update this incident as more information becomes available.
Apr 27, 2025 - 22:40 UTC
Monitoring - We are currently experiencing an issue with the external provider (WhatsApp) that is affecting WhatsApp notifications. This impacts only customers who receive alerts via WhatsApp.

Our team is working closely with the provider, and a fix is expected within 3 days.
We apologize for the inconvenience and will provide updates as we learn more.

Apr 08, 2025 - 07:44 UTC
API Operational
90 days ago
98.94 % uptime
Today
Timeline API Operational
90 days ago
98.73 % uptime
Today
Map API Operational
90 days ago
98.97 % uptime
Today
Historical API Operational
90 days ago
99.9 % uptime
Today
Route API Operational
90 days ago
98.78 % uptime
Today
Locations API Operational
90 days ago
98.87 % uptime
Today
Events API Operational
90 days ago
98.87 % uptime
Today
Insights API Operational
90 days ago
98.74 % uptime
Today
Alerts API Operational
90 days ago
98.74 % uptime
Today
Notifications API Operational
90 days ago
98.87 % uptime
Today
Web Application Operational
90 days ago
99.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 28, 2025

No incidents reported today.

Apr 27, 2025
Resolved - This incident has been resolved.
Apr 27, 19:24 UTC
Investigating - We are currently investigating an issue with degraded representation of real-time station data for core variables in the LATAM CBAM domain.
Apr 27, 16:28 UTC
Apr 26, 2025

No incidents reported.

Apr 25, 2025
Resolved - An upstream data feed has returned observations to normal.
Apr 25, 09:10 UTC
Investigating - A delay in receiving ground weather observations may affect displayed data for selected stations in Israel.
Apr 25, 03:18 UTC
Resolved - The upstream data flow issue has been resolved, and precipitation products in the affected areas are expected to return to full functionality shortly.
Apr 25, 03:14 UTC
Investigating - Real-time and forecasted precipitation is stale for many locations globally due to an upstream data delay, with the main impacts focused over the Caribbean, Central America, South America, the Atlantic Ocean, and across portions of the United States outside of radar coverage. No estimated return to normal functionality is available at this time.
Apr 25, 01:09 UTC
Apr 24, 2025
Resolved - Data flow has returned to normal. Flight movement and ground movement information is returning to normal.
Apr 24, 00:58 UTC
Identified - Information for both flight movements and ground movements is currently unavailable for users in Weather Intelligence Platform. An upstream data flow issue has been identified as the likely cause.
Apr 24, 00:45 UTC
Apr 23, 2025

No incidents reported.

Apr 22, 2025
Resolved - This incident has been resolved.
Apr 22, 10:30 UTC
Monitoring - A fallback has been implemented to prevent the data from being missing, but precipitation data is still degraded over Africa, the Middle East, and Indian Ocean.
Apr 21, 13:36 UTC
Update - Real-time and forecasted precipitation data continues to remain degraded or missing across Africa, the Middle East, Indian Ocean, and also across some portions of Europe (mainly eastern Europe). We are continuing to work on operational stability for precipitation products.
Apr 17, 23:42 UTC
Identified - Real-time and forecasted precipitation data has again become degraded or missing across Africa, the Middle East, and Indian Ocean. We are continuing to work on operational stability for precipitation products.
Apr 17, 19:55 UTC
Monitoring - The recent issue resulting in degraded or missing real-time and forecasted NextGen precipitation data across Africa, the Middle East, and Indian Ocean has been resolved. We are continuing to monitor to ensure stability of the precipitation data.
Apr 17, 17:42 UTC
Identified - An upstream data outage has resulted in real-time and forecasted NextGen precipitation data to become degraded or missing across Africa, the Middle East, and Indian Ocean. Further updates will be provided as they become available.
Apr 17, 16:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 21:05 UTC
Update - We are continuing to work on a fix for this issue.
Apr 16, 17:06 UTC
Identified - Global realtime and short-term forecast precipitation data is having processing issues and may be intermittently unavailable in many areas.
Apr 16, 15:02 UTC
Apr 21, 2025
Resolved - Data flow has returned, and UP-NXG products are back to normal performance.
Apr 21, 09:04 UTC
Monitoring - The issue has been identified and products are being monitored for recovery. Performance is expected to return to normal shortly.
Apr 21, 05:59 UTC
Investigating - UP-NXG Products for following areas are showing missing data and may display stale information: Australia, Japan, and the Pacific Ocean. Himawari nowcast data may also be impacted.
Apr 21, 05:42 UTC
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Resolved - This incident has been resolved. Real-time and forecasted precipitation data over Europe and Japan are now functioning as expected.
Apr 18, 22:50 UTC
Investigating - An upstream data outage has resulted in stale and/or degraded quality of both real-time and forecasted precipitation data over Europe and Japan. We are currently investigating this issue.
Apr 18, 20:55 UTC
Apr 17, 2025
Resolved - This incident has been resolved.
Apr 17, 15:20 UTC
Investigating - We're investigating an issue with processing of the daily flood index forecast. Data on the platform and api is stale.
Apr 17, 12:00 UTC
Apr 16, 2025
Resolved - Satellite precipitation data is flowing once again, and normal functionality has been restored.
Apr 16, 03:23 UTC
Monitoring - A temporary solution has been implemented, and UP NXG real-time and nowcast products are expected to return to normal shortly.
Apr 16, 01:01 UTC
Investigating - A current issue with upstream data collection is causing stale UP-NXG precipitation data in areas with satellite coverage only.
Apr 15, 23:47 UTC
Apr 15, 2025
Resolved - This incident has been resolved, and both real-time and forecasted precipitation data are now functioning as expected.
Apr 15, 01:37 UTC
Investigating - Real-time and forecasted precipitation is stale or missing for many locations globally due to an upstream data delay, with the main impacts focused over the Caribbean, Central America, South America, the Atlantic Ocean, and across portions of the United States outside of radar coverage. No estimated return to normal functionality is available at this time.
Apr 15, 01:22 UTC
Apr 14, 2025
Resolved - This incident has been resolved.
Apr 14, 21:25 UTC
Monitoring - We're monitoring the results of a fix. NextGen precipitation over the Asia region remains degraded, but we believe that will improve over time due to the fix.
Apr 14, 21:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 14, 14:00 UTC