Resolved -
This incident has been resolved.
Jul 18, 01:05 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 17, 22:34 UTC
Update -
An upstream data issue is resulting in hail, lightning, and thunderstorm probability nowcast (hour 0-1) estimates from the FOCUS Severe Model across the CONUS to be degraded. No estimated return to normal functionality is available at this time.
Jul 17, 03:05 UTC
Investigating -
An upstream data issue is resulting in hail, lightning, and thunderstorm probability nowcast (hour 0-1) estimates from the FOCUS Severe Model across the CONUS to be degraded. No estimated return to normal functionality is available at this time.
Jul 17, 00:45 UTC
Resolved -
This includes stale monitors from 4-8am UTC
Jul 17, 15:42 UTC
Monitoring -
Our team has applied a fix, and most of the missing weather data is now available once again. Missing weather data layers are also now displaying, and API error rates should be returned to normal. We are monitoring for stability.
Jul 17, 03:16 UTC
Update -
We are continuing to investigate this issue.
Jul 17, 03:06 UTC
Update -
We are investigating an issue which is resulting in missing weather data in the Timeline/Trends area of the Tomorrow.io Platform. Map overlays of many weather data layers are also not displaying. The Tomorrow.io API is also impacted, resulting in high API error rates.
Jul 17, 02:13 UTC
Investigating -
We are investigating an issue which is resulting in missing weather data in the Timeline/Trends area of the Tomorrow.io Platform. Map overlays of many weather data layers are also not displaying.
Jul 17, 02:06 UTC
Resolved -
This incident has been resolved.
Jul 17, 00:08 UTC
Investigating -
We are investigating a data issue that is resulting in missing or delayed precipitation data (both real-time and forecasted), and precipitation probabilities from the Classic Model.
Jul 16, 23:43 UTC
Resolved -
This incident has been resolved.
Jul 16, 18:42 UTC
Monitoring -
We have started receiving data again and we are monitoring for restoration into the affected regions
Jul 16, 17:57 UTC
Investigating -
Since approximately 20:23 UTC, an upstream satellite issue has been resulting in a degraded quality of precipitation products (real-time and forecast) for locations without radar coverage globally. Classic precipitation data is affected across the CONUS, Caribbean, South America, along with additional locations globally.
Jul 15, 20:23 UTC
Resolved -
This incident has been resolved.
Jul 16, 15:21 UTC
Identified -
Bespoke CBAM cycles are delayed due to resource constraints. Model runs are finishing but we are monitoring for normal timing to return. Most platform users are unaffected.
Jul 16, 01:54 UTC
Resolved -
Satellite data has returned to normal as expected and areas without radar coverage across parts of eastern Europe, western and central Asia (including India), and Africa are now seeing current data.
Jul 16, 13:54 UTC
Monitoring -
Satellite data is now being updated as of 07:17 UTC and real time precipitation data is beginning to improve, but may remain degraded until all data is current.
Jul 16, 10:13 UTC
Investigating -
We are currently experiencing an issue affecting a portion of our satellite weather data beginning at approximately 05:05 UTC.
Impact: Customers may experience degraded or missing real-time and nowcast precipitation data in areas without radar coverage across parts of eastern Europe, western and central Asia (including India), and Africa.
Affected products: Classic and NextGen UP-Europe, UP-India, UP-Israel, and UP-Global.
Weather data for western Europe and western Africa is not impacted.
Jul 15, 05:00 UTC
Resolved -
This incident has been resolved.
Jul 16, 03:23 UTC
Update -
Our team has implemented a fix, and we are monitoring for stability.
Jul 15, 23:57 UTC
Monitoring -
Our team has implemented a fix, and we are monitoring for stability.
Jul 15, 22:54 UTC
Identified -
We have identified an issue which is resulting in a degraded quality of precipitation data (real-time and forecast) across Israel. Our team is currently working on a fix for this issue.
Jul 15, 22:19 UTC
Resolved -
This incident has been resolved.
Jul 16, 00:20 UTC
Investigating -
Bespoke CBAM cycles are delayed due to resource constraints. Model runs are finishing but we are monitoring for normal timing to return. Most platform users are unaffected.
Jul 15, 22:59 UTC
Resolved -
This incident has been resolved.
Jul 15, 22:41 UTC
Monitoring -
Bespoke CBAM cycles are delayed due to resource constraints. Model runs are finishing but we are monitoring for normal timing to return. Most platform users are unaffected.
Jul 15, 21:11 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jul 15, 21:09 UTC
Resolved -
This incident has been resolved.
Jul 15, 22:41 UTC
Identified -
We are experiencing delayed FOCUS CONUS mid-range forecast data (roughly +1h15m through +12h) due to an upstream data outage. Impacts will be stale or delayed data for Nextgen customers during this time period. Short-range (+15m–+1h) and six-hourly extended (+12h–+42h) FOCUS CONUS outputs are not produced by this service and are unaffected.
Jul 15, 19:15 UTC
Resolved -
This incident has been resolved.
Jul 13, 13:19 UTC
Identified -
We are currently experiencing delays in upstream satellite data. As a result, some customers may experience degraded or delayed real-time and nowcast precipitation data in non-radar regions across Europe, Africa, and the Middle East.
Our team is actively monitoring the upstream data feed. Data has begun flowing again, and we expect service to return to normal within approximately 30 minutes.
We will provide another update once the recovery is complete.
Jul 13, 11:22 UTC
Resolved -
This incident has been resolved.
Jul 9, 16:22 UTC
Identified -
There is an upstream data issue that is causing degraded realtime and nowcast precipitation data over Italy. We will continue to monitor the feed until it has returned to normal.
Jul 8, 18:26 UTC
Resolved -
This incident was resolved as of 1205 UTC
Jul 7, 13:36 UTC
Investigating -
We are currently investigating missing data returned by the Timeline API. Our team is actively working to restore normal service and will provide updates as more information becomes available.
Jul 7, 12:01 UTC
Resolved -
UP Nowcast in the CONUS region served stale data due to a delay in an upstream data feed.
The issue occurred between 08:00 UTC and 10:00 UTC.
Jul 5, 10:00 UTC
Identified -
UP Nowcast in the CONUS region is currently serving stale data because of a delay in the upstream data feed. As a result, UP Nowcast outputs may not reflect the latest conditions.
Jul 5, 08:00 UTC
Completed -
The scheduled maintenance has been completed.
Jul 5, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 08:00 UTC
Scheduled -
~4 minute downtime during which: Alerts management will be down Notifications may be delayed or dropped Insight timeline will not be available
Jul 1, 16:48 UTC