After monitoring, precipitation has been stable and the system is working as expected. This incident is resolved.
Posted Jan 18, 2024 - 18:36 UTC
Monitoring
Data has been restored for the affected regions and precipitation data is once again available for all locations. We are monitoring to ensure a complete and stable resolution.
Posted Jan 18, 2024 - 17:13 UTC
Investigating
Due to an upstream data outage, we have identified an issue within the precipitation layer, affecting regions which include satellite-derived precipitation data in the platform and the API. Locations may experience degraded or missing precipitation data quality and degraded precipitation Insight calculation.
This primarily affects locations across Africa, portions of Asia, portions of Europe, and nearby oceanic regions. The team has identified is investigating this issue and are actively working on a fix to resolve the issue.
Posted Jan 18, 2024 - 14:12 UTC
This incident affected: API (Map API, Insights API, Alerts API) and Web Application.