Satellite Data: 1 Hour Behind Real-time (GOES-18, GOES-19, and Himawari-9)

Incident Report for Tomorrow.io

Resolved

This incident has been resolved. Satellite data is now being received as expected and Nowcast precipitation is performing as expected.

Posted Sep 20, 2025 - 00:29 UTC

Identified

An upstream data issues is causing 1 hour delay in satellite data from GOES-18, GOES-19, and Himawari-9. This is impacting nowcast precipitation data for areas that are not covered by radar. Affected regions include:
UP-Global
UP-Central America
UP-South America
UP-Australia (non-radar area)
UP-Japan (non-radar areas
UP-India (non-radar areas)
UP-USA (non-radar areas)
UP-Caribbean (non-radar areas)

Posted Sep 19, 2025 - 21:16 UTC

This incident affected: API (Timeline API, Map API, Historical API, Route API, Locations API, Events API, Insights API, Alerts API, Notifications API) and Web Application - Platform (Web Application).