SMS Alert Notifications Not Sending As Expected

Incident Report for Tomorrow.io

Resolved

After monitoring, this incident is resolved as of 8:40pm Pacific time.

Posted Jan 31, 2023 - 05:02 UTC

Monitoring

We have implemented a fix and SMS messages are once again being delivered as expected. We are monitoring the situation to ensure a complete resolution.

Posted Jan 31, 2023 - 04:42 UTC

Identified

We have identified an issue with SMS Alert messages not sending as expected starting at approximately 6 PM Pacific time. Email alert notifications are still being sent for all monitored alerts where configured, but SMS text messages are not currently being sent. We are working on a resolution now.

Posted Jan 31, 2023 - 03:59 UTC

This incident affected: Web Application and API (Alerts API).